FAQ
Q1. Are you a manufacturer or a trading company? A: We are a manufacturer. Our factory locates in Nanjing Town, Zhangzhou City, Fujian Welcome to visit our factory. | ||||
Q2. What kind of material of your products? A: Strand woven bamboo. It is a kind of decking material. | ||||
Q3. Can I have a sample order for the bamboo panels? A: Yes, warmly welcome for asking a sample order | ||||
Q4. What is the MOQ? A: Normally we require 300 m2 | ||||
Q5. Are there any custom-made products? A: Yes. Please kindly contact us for more details. | ||||
Q6. What is the guarantee period? A: We offer 30 years warranty for the products. | ||||
Q7. How to deal with the claim? A. Our products have proceeded in a strict quality control system and scientific quality inspection standards. If the customer complaint (Residential or Commercial) is generated within two years from the date of original purchase from us. we will reserve the right to either repair the defect or provide the products for free to the original purchaser, including the local replacement cost of labor and freight. | ||||
Q8: What certificates do you have? A: ISO9001/ ISO14001/ FSC/ SGS/ RISE/ EPH. |
Contact Us
Welcome to visit our factory. Fujian Golden Bamboo Industry Co., Ltd.
Address: No.175 National Rd.319, Nanjing High- tech Zone, Zhangzhou, Fujian, China 363601.
Website: fjgoldenbamboo.en.made-in-china.com
For more information below, please kindly contact us.
1. Product installation, use, maintenance, warranty, etc.
2. More product categories, packaging, and shipping, etc. 3. Agent cooperation request.
4. More company information and appointment to visit, etc.